Services
The BMC's consulting services to clients rest on three pillars:
Support - where we do the work for you
Skills Transfer - where we transfer techniques to you
Motivation - where our involvement ensures action
An Action Plan
Lists who does what - when, how and why - and what you need to do after that.
It does it in a way that goes straight in your diary. That's good management.
The BMC is designed to cater for all of the business management support needs of our clients to the deep specialist level - through General, Specific or Ongoing Support.
Every engagement by The BMC provides an Outcome which meets a client Requirement. It is our responsibility to identify and diagnose the Requirement, and to design and execute a Process which efficiently and effectively provides the Outcomes to meet it.
General support
A typical project takes place over four weeks with 4 or 5 interaction points during that time. The Process starts with the Investigation phase where the consultant gathers enough information to then proceed to a Diagnosis phase. Routes of action (what could be done) are then proposed and assessed during the Recommendation phase. For the selected courses of action the greater detail and actions to implement are resolved during the Refinement phase. Finally in the Delivery stage the client is equipped to make, monitor and measure the change which The BMC has enabled.
Specific support
For a number of specific needs, situations and requirements we have created tailored offerings based on our capability models. These specific areas are issues common to many businesses with readily identifiable processes. Nevertheless this is no rigid templated system - every consulting engagement is designed to the individual client and their context.
| Sales Training | Provides training to your staff with sales responsibilities based around eight key steps to serving a customer |
| External Sales Management | Keeps your best sales people on the road by leaving the management of the sales function to us |
| Sales & Marketing Review | Clarifies your Business Landscape (Products & Customers) and then plans resources and actions to meet sales targets |
| Succession Planning | Clarifies the options for the succession of the business, the needs of those options and the actions to achieve them |
| Staff management & recruitment | Assists with the definition of roles prior to recruitment, what to look for and how to induct and train the new manager |
| The Practice of Management | Defines and documents how to manage an organisation (or part of) from first principles - what to do, why, when & how. |
| Executive Focus | Clarifies the roles, and provides resources and skills for directors and managers in a needs-based cycle |
| Steps to Success | Optimised for the smaller business, reducing management to Sales, Delivery, Administration & Improvement |
Ongoing support
Many clients find that ongoing support gives them the advantages of having another, very experienced management resource without the cost - and demands - of a full-time seasoned professional. Typical ongoing support revolves around a fortnightly cycle with a management meeting for which The BMC provides an agenda, requires data inputs, leads healthy open debate and records the actions. The BMC then issues an Action Plan and revises the ongoing plans, lists of issues and management calendar. This ensures steady, measured, planned progress towards the long-term goals of the business - a recipe for success.
